Your Questions, Answered
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Our process begins with a consultation to learn about your family’s needs, followed by careful caregiver matching, interviews, background checks, and paid trials. We also provide guidance around contracts, payroll considerations, and ongoing support after placement to help ensure long-term success.
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All Thrive caregivers meet minimum experience and training standards, including verified childcare or caregiving experience and current CPR/First Aid certification. Many also bring specialized backgrounds in education, special needs support, behavioral therapy, or medical care, depending on the role.
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All caregivers complete a comprehensive background check through a trusted third-party provider. This includes identity verification, motor vehicle record, criminal history checks, and sex offender registry searches. Families’ safety and trust are a top priority for us.
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Our placement fee supports a comprehensive, hands-on matching process. This includes consultations, candidate vetting, interviews, background checks, trial coordination, contract guidance, and ongoing support. Our goal is not just to help you hire, but to support a successful long-term placement.
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Yes. We strongly encourage paid trial shifts. Trials give families and caregivers the opportunity to confirm fit, communication, and expectations before committing to a long-term placement.
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In most cases, nannies are household employees, not independent contractors.
Families typically control the schedule, duties, and work environment, which places nannies under household employment guidelines rather than independent contractor rules. This classification affects payroll, taxes, and legal compliance for both the family and the nanny. -
Guaranteed hours mean a caregiver is paid for their agreed-upon schedule even if the family doesn’t need care during some of those hours. This provides income stability for the caregiver and schedule reliability for the family, supporting a more consistent and professional working relationship.
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A written nanny contract helps clarify expectations around schedule, pay, time off, and responsibilities. It protects both families and caregivers by putting agreements in writing and supporting clear communication from the start.
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A nanny typically provides in-home childcare and child-related household support.
A special needs nanny offers the same core care, with additional skills related to developmental, medical, or behavioral needs.
An attendant often supports teens or adults with disabilities and may assist with personal care, transportation, and life skills. We help families determine which role is the best fit. -
Our support doesn’t end once a nanny starts. We remain available to answer questions, provide guidance, help navigate changes, and assist with backup care when possible. We see placement as the beginning of a relationship, not the end of one.